Revocation policy of HAHN+KOLB Werkzeuge GmbH

You have the right to revoke the contract within fourteen days without giving a reason. The revocation period is fourteen days from the date

  • on which you or a third party named by you, other than the carrier, take(s) possession of the products or, if you have ordered a product or multiple products under a single order, the products are delivered;
  • on which you or a third party named by you, other than the carrier, take(s) possession of the final product, if you have ordered multiple products under a single order and the goods are delivered separately;
  • on which you or a third party named by you, other than the carrier, take(s) possession of the final part-shipment or final piece, if you have ordered a product that is delivered in multiple shipments or pieces;

If more than one of the above alternatives exist, the revocation period shall only begin when you or a third party named by you, other than the carrier, take(s) possession of the final part-shipment or the final piece.

 

In order to exercise your right of revocation, you must inform us (HAHN+KOLB Werkzeuge GmbH, Schlieffenstaße 40, 71636 Ludwigsburg, fax: +49 7141 498 4999, e-mail address: info@hahn-kolb.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the enclosed sample revocation form, but it is not mandatory. To observe the revocation period, sending a message about exercising your right of revocation before the end of the revocation period is sufficient.

 

Consequences of revocation

If you revoke this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen an alternative type of delivery to the cheapest standard delivery offered by us), without delay and no later than fourteen days from the date on which we receive notification about your revocation of this contract. For this reimbursement, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; under no circumstances will you be charged fees for this reimbursement.

We may withhold the reimbursement until we have received the products back again or until you have provided proof that you have returned the products, whichever is the earlier.

You must deliver or return the products to us without delay and, in any case, no later than fourteen days from the date on which you inform us about the revocation of this contract. The deadline is met if you send the products before the period of fourteen days has expired. We bear the costs of returning the products.

You only need to pay for any depreciation of the products, if this depreciation is due to unnecessary handling to check the quality, properties and functionality of the products.

 

Exclusion or premature termination of the right of revocation

The right of revocation does not apply to contracts

> for the supply of products which are not prefabricated and for which an individual selection or decision by the consumer is crucial for their production or which are clearly tailored to the personal needs of the consumer;

> for the supply of products which may spoil quickly or which have an expiration date that would soon expire;

> for the supply of alcoholic beverages, the price of which has been agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and the current value of which depends on fluctuations in the market which the company has no influence over;

> for the supply of newspapers, journals or magazines with the exception of subscription contracts.

 

The right of revocation expires prematurely in contracts

> for the supply of sealed products which, for reasons of health or hygiene, are not suitable to be returned if their seal was removed after delivery;

> for the supply of products which, due to their nature, were inseparably mixed with other products after delivery;

> for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.

 
Contact us for more information:
HAHN+KOLB Werkzeuge GmbH
Schlieffenstraße 40
71636 Ludwigsburg
Fax: +49 7141 498-4999
E-mail: info@hahn-kolb.de
Download:
Revocation sample form